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Zimbra Webmail Frequently Asked Questions


Tell me about Zimbra!  How do I orient myself to the webmail changes?
Please note that Zimbra displays a navigation bar across the top, which allows you to select the module you wish to work within (Mail, Contacts, Calendar, etc). For your convenience, it opens in email mode, with the Mail tab selected. From here you can compose an email by clicking on the words New Message. If you click on the down arrow next to New Message, it will drop-down a list of options. From here you can choose to jump to other tasks such as Contact (to create a new Contact in the window that appears).

What is the largest size file I can send via webmail?

How are my messages grouped up?
'Conversation View' is the default setting. If you would prefer to display each message individually, simply click the View button (on the top right) and click by message.

How do I create a signature block?
Click on Preferences (located in the top navigation bar).
Select Signatures from the column on the left.
Select New Signature.
You can change the font or add symbols with the navigation bar.

What is the briefcase for?
The briefcase is used for storing documents and pictures.      

How do I add a contact?
From the main screen, click on Contacts.
Look directly below, click New Contact.
Complete the appropriate fields.
Once you are done, click Save in the upper left.

What is the Preferences function for on the navigation bar?
Preferences is where a lot of the administration functions are located. For example, you would use the Preferences function if you want to import or export your contacts or calendar, set up filters, or create an 'away' message.

What is a Zimlet?
Zimlets are add-on applications that enhance the functionality of your webmail program. Your package may or may not include this functionality.

What are tags?
Tags are a personal classification system for webmail messages, contacts, tasks and appointments. You can tag as many messages as you want and you can apply multiple tags to the same message and contacts.

How do I send an attachment?
Compose a message. Then click on the word Attach (under Subject) or click the small triangle symbol next to the word Attach to locate the attachment.

Where did my draft go?
If you composed a message but didn't save it as a draft, it will auto-save and link to your navigation bar. Simply click the title (in the below example it's listed as "test") or click the x symbol to delete it.

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